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Terms & Conditions

Eligibility

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age, and that you agree to abide by all the terms and conditions of this Agreement.

When you complete the registration process, you will receive a password that will allow you to access our services. You agree to maintain the confidentiality of your password and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality and all activities that occur through the use of your password.

You agree to immediately notify us of any unauthorized use of your password or any other breach of security. You agree that our Website cannot and will not be liable for any loss or damage arising from your failure to comply with password security as discussed herein.

Privacy Policy

The Zeeno Privacy Policy is considered part of this Agreement and available on this website. You must review our Privacy Policy by clicking on this LINK.

Electronic Communications

Visiting www.getzeeno.com or sending emails to Zeeno constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Zeeno is not responsible for third party access to your account that results from theft or misappropriation of your account. Zeeno and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Zeeno does not knowingly collect, either online or offline, personal information from persons under the age of eighteen. If you are under 18, you may use Zeeno's website only with permission of a parent or guardian.

Payment Policy

By using the Zeeno web site, you represent and warrant that the credit card information is true and correct, that the charges will not be dishonored and that if dishonored, you are still responsible for the charges and any expenses that Zeeno incurs as the result of a dishonored credit card.

Cancellation/Refund Policy

Please note that Zeeno is not responsible for expenses you incurred or will incur as the result of the cancellation of your tour, these include but are not limited to flight, hotel, other transportation, airport tax, etc.

If you cancel your tour within 5 minutes of booking a tour, you will be refunded 100% of the booking fee you paid, otherwise you will not be entitled to a refund.

Notwithstanding the above cancellation provisions, if cancellation is due to circumstances beyond your control, examples of which are acts of God such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves and floods, war, hostilities, whether war be declared or not), invasion, act of foreign enemies, mobilization, requisition, or embargo rebellion, revolution, insurrection, or military or usurped power, or civil war, contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly, riot or commotion, travel warning issued by the United States Department of State after you book a tour, you will receive a 100% refund. Determination of whether circumstances beyond your control exist will be solely determined by Zeeno.

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS CONCERNING ZEENO'S CANCELLATION POLICY.

Third Party Content

www.getzeeno.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Zeeno and Zeeno is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Zeeno is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Zeeno of the site or any association with its operators.

Certain services made available via Zeeno's website are delivered by third party sites and organizations. By using any product, service or functionality originating from the Zenno's domain, you hereby acknowledge and consent that Zeeno may share such information and data with any third party with whom Zeeno has a contractual relationship to provide the requested product, service or functionality on behalf of Zeeno's users and customers.

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use Zenno's website, strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Zeeno that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Zeeno or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Zeeno content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Zeeno and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Zeeno or our licensors except as expressly authorized by these Terms.

If you believe that the Zeeno web site content infringes on your copyright then according to the terms of the Digital Millennium Copyright Act of 1998 (DMCA) as found under United States law (17 USC. § 512), you are to provide Zeeno with written notice via mail, fax, or email that contains the following information:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  2. A description of the copyrighted work that you claim has been infringed;
  3. A description of where the material that you claim is infringing is located on our Website;
  4. Your address, telephone number, and email address;
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.


Zeeno is only required to respond to notices that substantially comply with the above requirements. Zeeno will investigate your claim and will notify you of Zeeno's findings by the method of contact you used to file your notice with us.

Use of communication services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Zeeno has no obligation to monitor the Communication Services. However, Zeeno reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Zeeno reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Zeeno reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Zeeno's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Zeeno does not control or endorse the content, messages or information found in any Communication Service and, therefore, Zeeno specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Zeeno spokespersons, and their views do not necessarily reflect those of Zeeno.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials provided to or posted on any Zeeno web page

Zeeno does not claim ownership of the materials you provide to Zenno (including feedback and suggestions) or post, upload, input or submit to any Zeeno Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Zeeno, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Zeeno is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Zeeno's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

International Users

The Service is controlled, operated and administered by Zeeno from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Zeeno Content accessed through its website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Zeeno, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Zeeno reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Zeeno in asserting any available defenses.

Liability disclaimer

THE INFORMATION AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ZEENO, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

ZEENO, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. ZEENO, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZEENO, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEENO, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

International Users

The web site is controlled, operated and administered by Zeeno from our offices within the USA. If you access the web site, from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Zeeno Content accessed through Zeeno's web site, in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Unlawful Activity

We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information.

Termination/access restriction

Zeeno reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Delaware and you hereby consent to the exclusive jurisdiction and venue of courts in Delaware in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Zeeno as a result of this agreement or use of the Site. Zeeno's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Zeeno's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Zeeno with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Zeeno with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Zeeno with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Disputes and Controversies

Any legal controversy or legal claim arising out of or relating to this Agreement and/or our Service, excluding legal action taken by us to collect or recover damages for, or obtain any injunction relating to, website operations, intellectual property, and our Service, shall be settled solely by binding arbitration in accordance with the commercial arbitration rules of the shall be submitted to binding arbitration conducted in accordance with the provisions of the Delaware Rapid Arbitration Act as amended. A Claim or controversy may not be consolidated with any claim or controversy filed by any other person.

The arbitration shall be conducted in Wilmington Delaware. The award of the arbitrator shall be binding on all parties and not subject to appeal. judgment on the same may be entered in any court having jurisdiction. Each party shall submit to any court of competent jurisdiction for purposes of the enforcement of the award.

Changes to Terms and Conditions

Zeeno reserves the right to change these Terms and Conditions. Changes to Zeeno's Terms and Conditions will become effective 30-days after publication on Zeeno's web site. To avoid doubt, no unilateral amendment will retroactively change agreed dispute-resolution provisions of these Terms and Conditions, if any including for example, arbitration provisions for then-pending disputes unless the parties expressly agree otherwise. Your continued use of our website, services, and products after any change to these Terms and Conditions, and notifying you will constitute your acceptance of such change. If you do not agree with the changes to these Terms and Conditions, you can choose to discontinue the use of our website, services and products.

Contact Us

Zeeno welcomes your questions or comments regarding the Terms and Conditions:

Zeeno, LLC
5500 Wissahickon Ave, Suite M805A
Philadelphia, Pennsylvania 19144

Email Address:
support@getzeeno.com

Telephone number:
(866) 944-8814

Effective as of September 12, 2016